Q. How will my package be shipped.
A. Shipments are via UPS and include a tracking number. We offer Ground (ground shipping takes between 3-8 days...typically 2-5 days), 3 day, or 2 day(Business days only, no weekend deliveries) We do not offer expedited shipping unless the order ships to the credit card billing address.
All international orders must be shipped to a physical address, no PO Boxes. International orders are shipped via USPS from USA and are Express delivery and include a tracking number. Please allow 7 days to process International orders.
Q. Do you ship to Alaska & Hawaii?
A. Yes we do ship to Alaska and Hawaii as well as internationally. Shipping time table is about the same as domestic.
Q. Do you ship to PO boxes?
A. Shipping is not available for P.O. Boxes or APO/FPO addresses.
Q. Do you ship Internationally?
A. YES. Although we do not ship to U.S. territories (American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands). Upon delivery, you will be responsible for paying for all applicable duties and/or taxes for your order.
If packages are refused upon delivery, the customer will be responsible for all duties/taxes, return shipping and a 20% restocking fee. Original shipping cost will not be refunded.
All international orders must be shipped to a physical address, no PO Boxes. International orders are shipped via USPS from USA and are First Class or Priority Mail and DO NOT include a tracking number. Please allow 7 days to process International orders.
International Buyers – Please Note:
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Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
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Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
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These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
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We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
Q. How long after I place my order will my package be shipped?
A. In stock 2nd Day Air and 3 Day Select orders usually ship within 1- 2 business days. In stock Ground items usually ship within 2 business days. International orders ship in about 5 days.
Q. Do you insure shipments?
A. All shipments are insured. All shipments include a tracking number.
Q. Can I track my shipment?
A. Yes. Just log in to your account with the Name & Password you used when you placed your order. A tracking number will also be emailed to you once the order has been shipped
We are very dedicated to customer service and have a commitment to quality.
Any concerns please email us and every effort will be made to assist.