Q. What brand are your shoes?
A. Our shoes are made of the highest quality in materials and manufacturing techniques by several manufacturers, including Ellie, Anthony's, Penthouse, Karo (Made to order, always in-stock and made in the USA),Pleaser, etc. All are premiere manufacturers and distributors of sexy shoes. All of our Stilettos have suede cushioned soles for supreme comport.

 

Q. What size should I order?
A. When buying open toe high heel shoes, we recommend purchasing the same size to 1/2 size larger than you wear in a flat shoe. When buying closed toe high heels, we recommend purchasing 1 to 1 1/2 sizes larger than your normal flat shoe size. Please order the next largest size if you normally wear a half size. (i.e. size 8 ½ = size 9) These tips are taken from industry standards and should only be used as a guide for buying the proper size. We will not be held responsible if you do not purchase the correct size. Buyers should be familiar with their particular preference for sizing.

 

Q. Are your items in stock?
A. Generally, over 85% of the styles listed on TrendyHeels.com are in stock. However, all items listed are subject to availability. Our online inventory is not real-time and there may be items listed that are not currently in stock.

 

Q. Can I cancel my order?
A. Orders cannot be canceled once the checkout process has been completed. Once the checkout process is completed, our warehouse is immediately notified to pick and pack the order for shipment. Refused shipments will be charged 15% restocking fee plus all freight charges incurred.

 

Q. Do you have a catalog?
A. Our entire line is on this website. Due to frequently changing inventory, we do not have a paper catalog.

 

Q. How do I use a gift certificate or coupon?
A. During the checkout process there will be a coupon box to enter your coupon or gift certificate #.